Shipping, tracking, orders & more
Do you offer free shipping?
Yes. Currently we offer free shipping to the US & Canada for all orders over $99. No need to enter a promo code. Simply proceed your order and your shipping will be free.
Do you offer shipping with tracking?
Yes. All our orders have tracking.
I didn’t receive a tracking number, when should I expect it?
You should receive a shipping confirmation email within 3-5 days of your purchase. If you don’t have it, it’s possible that it got sent to your spam folder.
What are the fulfillment time?
It takes us 2–7 business days to fulfill your order. Then your order is shipped out with the method you choose on checkout.
I didn’t receive a confirmation email, did my order go through?
Most likely yes. Order confirmation emails can be delayed, and often end up being marked as spam. Make sure to check out your spam folder.
Do you issue refunds?
Unfortunately, we currently do not issue refunds.
Customs duties & taxes?
Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. This is completely out of our control.